Getting started
- Create your store
- Publish your catalog
- Share your store link
- Print your QR code
Support
Help center
Answers for Lebanese sellers setting up WhatsApp stores — products, checkout, billing, orders, and sharing your store link.
Browse by topic
Popular help topics
Products & storefront
- Add products and photos
- AI product & menu descriptions
- Categories, sizes & modifiers
- Store look and banners
- USD / LBP pricing
- English & Arabic (Premium)
Orders & WhatsApp
- How checkout works
- Order status pipeline
- Abandoned cart recovery
- Coupons at checkout
- COD and pickup
Billing & plans
- Compare plans
- Upgrade your plan
- Payment methods
- Zero commission policy
FAQ's
Frequently asked questions
Products, WhatsApp orders, USD/LBP pricing, billing, coupons, and getting support.
No. You keep 100% of your profit on every sale. Link Mahal only charges your monthly plan — never a percentage of your orders.
Home kitchens, restaurants, boutiques, handmade sellers, and any Lebanese merchant who already sells on WhatsApp and wants a professional catalog link. See About Link Mahal for more context.
Sign up, complete the onboarding wizard, add at least one product, then publish from Store settings. Your link will be linkmahal.com/your-store-name.
Go to Dashboard → Products → Add Product. Upload images, set your price, assign a category, and set status to Published.
Customers browse your store, add items to cart, enter delivery details at checkout, then tap to open WhatsApp with a pre-filled order message. The same order appears in your dashboard.
Yes. Choose USD or LBP when creating your store. LBP stores display prices converted using your exchange rate setting.
Yes. Enable COD, pickup, Whish, OMT, or bank transfer in your store checkout settings.
Copy your store link from the dashboard overview or QR page and paste it in your bio, stories, or highlights. You can also print a QR flyer for tables and packaging.
Yes. Open Dashboard → Billing to compare plans and submit an upgrade request. See our public pricing page for plan limits.
On plans that include Coupons & promos, create codes in your dashboard. Customers apply them at checkout before sending the WhatsApp order.
Visit pricing for monthly rates and feature lists, or open Billing inside your dashboard after sign-up.
Message us on WhatsApp at +961 79 157 383, email support@linkmahal.com, or use the contact page. Merchants can also open tickets from the dashboard help page.
Yes. Open Dashboard → Help for seller-specific FAQs and support tickets. The public help center covers common pre-sales questions.
Still need help?
Message us on WhatsApp for the fastest reply, or visit the contact page for email and merchant ticket options.