Sales Partner Program Terms

The program

The Sales Partner Program pays a percentage of the Link Mahal plan fee when a business you refer pays for a plan. Commission is not taken from that merchant’s customer orders.

There is no fee to apply or to use the partner CRM. You earn on the businesses you personally bring to Link Mahal. The program does not pay for recruiting other partners.

Commission rates

The rate on a qualifying payment is your rank rate at that time. It is stored on the commission. A later edit to rank rates does not change a commission already recorded.

• Rank 1: 15% of the plan fee. Entry rank. Every approved partner starts here.
• Rank 2: 25% of the plan fee. Unlocks at 5 qualifying sales.
• Rank 3: 50% of the plan fee. Unlocks at 12 qualifying sales.

Qualifying payments

A payment qualifies when the store is attributed to your active partner account, the payment is an approved plan charge for a monthly or yearly period, and the amount is above zero.

A trial does not qualify, including the $1 try-out for 14 days. Customer order payments do not qualify. Each payment creates at most one commission.

Later payments

A later approved payment earns commission only when the new plan’s monthly price is higher than the last commissioned plan. A renewal at the same or a lower plan price does not.

Attribution

One store has one attribution. A second store for the same owner is not copied from the first. A branch is not a sale. You cannot refer your own account.

An approved partner receives a referral code in the format REF-XXX-XXX. The code is enabled when a super admin sets the partner active.

Ranks

You start at the entry rank. A later rank applies when your qualifying sales reach that rank’s target in the program configuration. You keep a rank once you reach it. The program does not lower your rank when a new month starts. The higher rate applies to new qualifying sales after the change. Your CRM shows progress toward the next rank.

Refunds and reversals

If a qualifying payment is reversed, the related commission is marked reversed and a negative ledger entry is posted. That payment does not create a second commission.

Merchant subscription refunds are described in the Terms of Service billing section.

Cashouts

You can request a cashout when your approved balance reaches $100. Cashout cycles run every 14 days.

A request reserves your full available balance. If the request is rejected, that balance is released. When it is paid, the included commissions are marked paid.

Payouts are sent by Whish Money to the number in your partner account. A cashout is reviewed in the cycle. It is not an instant payment.

Merchant data

You see your sales relationship only: business name, plan, status, and the commission it earned. Merchants’ orders, customers, and store data stay private.

Personal data is handled under the Privacy Policy.

Platform Terms of Service

The sections below are the Link Mahal Terms of Service, last updated June 2026. They apply to the platform together with the program rules above. The same document is published at Terms of Service.

1. About Link Mahal

Link Mahal provides hosted storefront pages, merchant dashboards, and tools that help sellers take structured orders through WhatsApp and related channels. We charge flat subscription fees for platform access. We do not take a commission on your product sales unless explicitly stated in a separate written agreement.

2. Merchant accounts

You must provide accurate business and contact information during registration and onboarding. You are responsible for safeguarding your login credentials and for all activity under your account. You must be legally able to enter into this agreement in your jurisdiction.

We may suspend or terminate accounts that violate these terms, abuse the platform, or pose a risk to customers or other merchants.

3. Your store & content

You retain ownership of your product listings, images, prices, and store content. You grant Link Mahal a limited license to host, display, and transmit that content solely to operate your storefront and related services.

You are solely responsible for what you sell, how you fulfill orders, customer service, taxes, and compliance with local laws (including food, health, and consumer protection rules where applicable).

4. Acceptable use

• No illegal products, scams, hate speech, or misleading listings.
• No attempts to bypass plan limits, security controls, or billing.
• No scraping, reverse engineering, or automated abuse of platform infrastructure.
• Respect customer privacy and only use order data for legitimate fulfillment and support.

5. Subscriptions & billing

Paid plans renew according to the billing cycle you select (monthly or yearly unless otherwise shown at checkout). Prices and plan features are described on our pricing page and may change with reasonable notice for future billing periods.

Refunds: Subscription fees are generally non-refundable once a billing period has started, except where required by law or where we explicitly approve a refund in writing. If you cancel, access continues until the end of the current paid period unless your account is suspended for policy violations.

Manual payment review flows (bank transfer, etc.) must be completed within the timeframe shown in onboarding. Unpaid or rejected subscriptions may limit storefront publishing or dashboard access.

6. WhatsApp & third-party services

Orders are often completed through WhatsApp or other third-party apps outside Link Mahal's control. We are not responsible for WhatsApp outages, message delivery, or payment arrangements you make directly with customers. Your use of third-party services is subject to their own terms.

7. Platform availability

We aim for reliable uptime but do not guarantee uninterrupted service. Maintenance, hosting issues, or force majeure may cause temporary downtime. We may update features, interfaces, or supported integrations over time.

8. Limitation of liability

To the maximum extent permitted by law, Link Mahal is not liable for indirect, incidental, or consequential damages, lost profits, or lost data arising from your use of the platform. Our total liability for any claim related to the service is limited to the fees you paid to Link Mahal in the twelve months before the claim.

9. Changes & contact

We may update these terms from time to time. Material changes will be posted on this page with an updated date. Continued use after changes constitutes acceptance.

Questions: WhatsApp +961 79 157 383, support@linkmahal.com, or our contact page.