Legal
Commission and cashout policy
This policy is the commission and cashout part of the Sales Partner Program. The figures below come from the live program configuration.
Commission rates
The rate on a qualifying payment is your rank rate at that time. It is stored on the commission. A later edit to rank rates does not change a commission already recorded.
- Rank 1: 15% of the plan fee. Entry rank. Every approved partner starts here.
- Rank 2: 25% of the plan fee. Unlocks at 5 qualifying sales.
- Rank 3: 50% of the plan fee. Unlocks at 12 qualifying sales.
Qualifying payments
A payment qualifies when the store is attributed to your active partner account, the payment is an approved plan charge for a monthly or yearly period, and the amount is above zero.
A trial does not qualify, including the $1 try-out for 14 days. Customer order payments do not qualify. Each payment creates at most one commission.
Later payments
A later approved payment earns commission only when the new plan’s monthly price is higher than the last commissioned plan. A renewal at the same or a lower plan price does not.
Refunds and reversals
If a qualifying payment is reversed, the related commission is marked reversed and a negative ledger entry is posted. That payment does not create a second commission.
Merchant subscription refunds are described in the Terms of Service billing section.
Cashouts
You can request a cashout when your approved balance reaches $100. Cashout cycles run every 14 days.
A request reserves your full available balance. If the request is rejected, that balance is released. When it is paid, the included commissions are marked paid.
Payouts are sent by Whish Money to the number in your partner account. A cashout is reviewed in the cycle. It is not an instant payment.